Danby DWC2727BLS 5.0 Cu Ft 54-Bottle Silhouette Wine Cellar - Black/Stainless

Don't buy Danby
I enjoyed this cooler for about a year even though it did struggle to maintain temperatures. Then it finally quit maintaining temperatures all together. I contacted Danby and they sent out an 'in home service' technician. It was determined it needed a new control card. To make a long story short, 6 months, 3 control cards and a transformer later, I was issued a refund in the form of a gift card for the big box store in which I made the purchase. I had to ask for the refund to stop the insanity of repeated attempts of replacing a card 3 times and expecting a different result. Danby customer service is horrible. Call their service number and it is no less than a 30 min on hold wait to speak to someone. Forget about a returned call. I was told they would get back with me only to never get the return call. After a little research, I found that the temperature control issues is a chronic problem among several of their models.

CAVEAT EMPTOR! - Danby Does Not Stand Behind Their Products - Planned Obsolescence?
We purchased the Dancy 54 Bottle Wine Cooler in stainless steel and within 4 months of operation, the unit ceased to cool and one side overheated.

As Danby claims to have a one year warranty, we called Danby and found that since we had purchased the cooler at the beginning of our remodel and did not install the unit until the renovation was complete, the warranty would not be honored as we were a mere two weeks past our warranty expiration date.

We let Danby know that the unit had only been in use for under four months, whereupon we asked if Danby would not honor the warranty, would they at least sell us another unit at cost, at which point Danby stated that they would not. Too bad, so sad, you'll just have to fork up another $900.00 for another unit, sucker.

PLEASE NOTE that you cannot get Danby wine or beverage coolers serviced, states Danby customer service, as they are "contained units" which means the entire unit has to be replaced under...

Don't purchase this product
Two weeks after purchasing this product it stopped holding temperature. I called Danby and they sent a tech out 4 times. After each time the cooler would work for a couple of days and fail again. Their customer service is terrible at best. Please do yourself a favor and don't purchase this wine cooler.

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